Frequently Asked Questions
Is there a Customer Call Center where I can receive information about the property, my ONE Club account, dining, etc?
Yes, please call our Customer Call Center at 614-295-4700 or 877-6SCIOTO (72-4686)
What is the age requirement to play at Eldorado Scioto Downs?
You must be at least 21 years of age to play on the gaming floor and 18 years of age to bet on the horse races.
How many games does Eldorado Scioto Downs have?
There are over 2,200 of the latest and most popular games on the Eldorado Scioto Downs gaming floor.
What are some featured games?
VLT's such as Michael Jackson, Jackpot Party, Sex and the City, Cash Spin, Wheel of Fortune, Tarzan and many, many others are available.
Does Eldorado Scioto Downs have wheel chairs available for use or rent for people that have trouble walking?
Yes. Eldorado Scioto Downs does have wheel chairs available for patrons who require them, and they are available on a first come, first served basis. We also offer motorized scooters for a minimal charge. Eldorado Scioto Downs has no restrictions on the use of personal chair or motorized accommodations. Please visit the Guest Safety desk located next to the Main Entrance for more information.
What are Eldorado Scioto Downs operating hours?
Eldorado Scioto Downs is open 24 hours per day, 7 days per week, 365 days per year. Our doors never close.
How many restaurants are located at Eldorado Scioto Downs?
There are six restaurants on the Eldorado Scioto Downs property where guests can relax, have a fine meal or grab a quick snack before going back to the gaming area. These dining venues include:
- The Brew Brothers: Meals, Music & Microbrews: Experience live entertainment throughout the week while enjoying American-style entrees paired with our in-house brewed craft beers or root beer
- The Grove Buffet: Our All-You-Can-Eat buffet with seven themed dining station in a modern, relaxing environment.
- The Clubhouse: A fine dining experience overlooking the Scioto Downs racetrack. Open seasonally through our live racing season May - September.
- The Dash Cafe: Providing quick eats for our guest who would like to get right back to the gaming action.
- The Budweiser Party Patio: Hosting many large group events and parties, our outdoor patio setting includes bar service and dinner options right next to the racetrack.
- The Penthouse: A quick-service dining option available daily during Simulcast racing
Does Eldorado Scioto Downs have a Player's Club?
Yes. Eldorado Scioto Downs, along with our sister properties, offers free sign-up membership for the ONE Club. Guests are able to utilize their ONE Club card during game play, instantly earning them rewards, special bonus offers and qualification for upgraded tier status. Guests can also utilize their ONE Club card and rewards at any of our sister properties. Ready to start earning ONE-of-a-kind rewards? Visit our Guest Services Desk for additional details and sign-up today!
What is the smoking policy at Eldorado Scioto Downs?
As required by Ohio state law, Eldorado Scioto Downs is a non-smoking facility. However, outdoor, finished and heated smoking lounges are available for our smoking guests' convenience. Eldorado Scioto Downs does allow the use of electronic cigarettes within the property.