Skip to main content
Photo of the Eldorado Scioto Downs Guest Services Desk

Guest Services

Hours of Operation

24 Hours a Day


Phone 614-295-4700

The Guest Services staff at Eldorado Scioto Downs can assist you in creating a most memorable experience. We are available 24 hours per day, 7 days per week to assist our guests with ONE Club transactions, account information updates, promotional information and more. Located just past the Veil Bar on the gaming floor.


Eldorado Scioto Downs Guest Services is also a Super Cashier site for winning Ohio Lottery prizes! Stop by to verify and redeem winning tickets valued up to $5,000. Lottery customers must be 21 years of age to enter and cash their prizes. A valid photo ID is required during this transaction. 


Sign up for email offers

Invalid email address
Tell us your interests:

Thank you

Thank you for signing up to become an Email Insider! You’ll be among the first to receive offers and promotions from Scioto Downs!

Update your preferences