Effective Friday, March 13, 2020 at midnight EST, in compliance with the Ohio Department of Health's order, Eldorado Resorts has temporarily suspended casino operations at Eldorado Scioto Downs.
The Company is continuing to monitor developments related to COVID-19 and reinforcing our policies as necessary.
Q: Will you offer rain checks or reschedule the gift giveaways and promotions?
A: At this time, all gaming promotions and giveaways have been postponed until further notice.
Q: Is the Hotel open?
A: Yes, the Hampton Inn at Scioto Downs is open for business.
Q: Can I still use my direct mail offers?
A: During the closure,Free Play, Food and hotel offers are not available until we reopen.
Q: Are the restaurants/bars still open?
A: At this time, all dining venues are temporarily closed to comply with the Ohio Department of Health (ODH) order to limit/prohibit mass gatherings in the state of Ohio.
Q: How long will you be closed?
A: We are working closely with the State of Ohio to ensure the safety and well-being of our team members and guests. We will continue to monitor developments and post updates as they become available. We apologize for this disruption.
Q: Is The Brew Brothers still open?
A: The Brew Brothers is temporarily closed to comply with the Ohio Department of Health (ODH) order to limit/prohibit mass gatherings in the state of Ohio.
Q: Am I going to lose my comps?
A: No, your comp balance will not be affected during this time.
Q: Will we lose our promotional dollars earned?
A: No, you will not lose your promotional dollars earned.
Q: Will you be rescheduling drawings?
A: At this time, all promotions and events have been postponed until further notice. Keep an eye out for an exciting lineup of new promotions when we reopen.
Q: Will my Free Play offers be reimbursed?
A: At this time, Free Play offers are not available.
Q: Will there be any tier downgrades while your property is closed?
A: No, there will not be any tier downgrades while our property is closed.
Q: Will my reinvestment level be impacted by the closure?
A: Your reinvestment level will not be impacted.